Summary of Job: Negotiates with customers who desire to end their relationship with Pitney Bowes or who are designated as “at risk” with the goal of extending the customer relationship.
Accountabilities: • Sell the benefits of Pitney Bowes products and services • Negotiate new terms, where necessary, to contractually extend the customer relationship • Take inbound calls from customers requesting to terminate their relationship with Pitney Bowes and makes offers to resolve and retain. • Identify ...
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